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Guest Services Specialist - Front Desk & Upsell

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Crescent Hotels & Resorts
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 37000 - 46000 USD Yearly USD 37000.00 46000.00 YEAR
Job Description & How to Apply Below

Double Tree Newark Airport, part of Crescent Hotels & Resorts, is seeking a Guest Services Agent in Newark, NJ. You will greet and register guests, assist with check-out, and help ensure a smooth experience in a busy hotel environment.

Responsibilities include inputting guest information, confirming room rates, upselling hotel services, providing local information, handling payments and currency exchanges, and resolving guest inquiries with professionalism and courtesy.

The Guest Services Specialist
- Front Desk & Upsell role at Crescent Hotels & Resorts is now open for applications in Newark, NJ, United States.

The advertised compensation is 37.000 - 46.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Services Specialist
- Front Desk & Upsell role in the description above.

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