Guest Experience Manager - Front Desk
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Crescent Hotels & Resorts in Newark, NJ seeks a Front Desk Supervisor to oversee daily front desk operations, maximize guest satisfaction, and support revenue growth through efficient staff management.
You will interview, hire, train, and guide front desk staff; respond to guest requests and group needs; enforce SOPs/LSOPs; and calmly handle emergencies while maintaining professionalism. This role requires excellent English communication, strong teamwork, and sound decision making.
Consider building your career as a Guest Experience Manager
- Front Desk at Crescent Hotels & Resorts.
Learn more about the Guest Experience Manager
- Front Desk role in the description above.
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