Director, Tech Lead - AI Engineer

Job Classification

Technology - Engineering & Cloud

The Engineering team is seeking a Senior Level candidate to lead the adoption and enablement of Claude Code and AI-powered development tools across Prudential. This position will lead a team of engineers who are passionate about leveraging cutting-edge AI technology to transform the software development lifecycle and enhance developer productivity. We are looking for someone who is self-motivated, has a passion for emerging AI technologies, strong presentation skills, and a desire to drive organizational change through innovative tooling and best practices.

The successful candidate will work on defining, building, and maintaining a comprehensive Claude Code ecosystem that includes custom plugins, skills, sub-agents, and slash commands. They will also be responsible for keeping the organization at the forefront of AI trends in the SDLC space. This position requires strong analytical, programming, problem-solving, organizational, technical, and communication skills and the ability to work on complex projects with minimal guidance while effectively communicating progress to leadership and stakeholders.

• Demonstrate leadership experience managing teams focused on developer tooling, automation, and AI-powered development platforms
• Effectively lead a team responsible for architecting, building, maintaining, and supporting Claude Code plugins, skills, sub-agents, and custom commands
• Manage a highly technical Agile Delivery Team focused on AI tooling and developer experience
• Strong experience with AI development tools, prompt engineering, and LLM integration patterns
• Deliver end-to-end solutions using innovative approaches to integrate AI capabilities into the SDLC
• Design and implement custom Claude Code extensions including MCP (Model Context Protocol) servers and integrations
• Custom skills for specialized workflows
• Sub-agents for autonomous task completion
• Slash commands for streamlined developer workflows
• Work with internal and external stakeholders to continuously improve AI tooling capabilities and develop technology roadmaps

• Create and deliver compelling presentations to leadership and stakeholders on Claude Code adoption metrics, ROI, and strategic initiatives
• Run regular office hours to support developers and answer questions about Claude Code capabilities
• Develop comprehensive training materials including documentation, tutorials, video content, and hands-on workshops
• Evangelize AI best practices and trends in the SDLC space including AI-assisted development, prompt engineering, autonomous agents, and workflow automation
• Build a community of practice around AI-powered development tools within Prudential

• Stay current with the latest AI trends, tools, and best practices in software development
• Evaluate emerging AI technologies and their potential application to Prudential's development workflows
• Assess and evaluate MCP servers and integrations for security, reliability, and enterprise fit
• Identify opportunities to leverage AI for improving code quality, security, testing, and deployment processes
• Drive continuous innovation in how development teams leverage AI capabilities

• Establish security and compliance guidelines for AI tool usage
• Define standards for prompt engineering, agent development, and integration patterns
• Implement metrics and monitoring to track adoption, usage patterns, and productivity gains
• Work with Info Sec and compliance teams to ensure AI tool usage meets enterprise requirements

• At least 5 - 8 years of experience working in technology and 2 - 4 years of technical leadership experience
• Extensive development/automation experience in an enterprise environment, either through 1st person implementation or driving a team that achieved such outcomes
• Demonstrated experience with AI/LLM tools and platforms (Claude, ChatGPT, Copilot, or similar)
• Strong programming background in multiple languages (Python, JavaScript/Type Script, Java, etc.)
• Fluency with Agile Delivery methodologies
• Proven ability to create technical training content and…