Assistant​/Manager Delivery

Overview

Perform delivery of projects and enhancements in support of the university's enterprise systems, providing guidance to application developers through business analysis, high level design, detailed design, development, testing, implementation, and ongoing maintenance of enterprise systems operations. Assist with implementing reporting and analysis solutions. Guide application developers on complex business systems analysis, software development, and information systems implementations and integrations to ensure successful project delivery.

Operate under firm deadlines, managing multiple assignments concurrently and independently with minimal supervision. Work closely with other teams within the Information Services & Technology division to solve ad-hoc information management issues using current information technologies. Assess solution complexity, plan and manage delivery, and guide the work of other technical team members while managing task dependencies.

• Lead the assessment, installation, configuration, integration, deployment, and ongoing support of ERP and third-party vendor applications, including cloud platforms.
• Provide technical leadership and mentorship to application developers, perform hands-on technical tasks, collaborate to identify, analyze, and fix technical issues and challenges.
• Respond to incidents, service outages and service requests in a timely manner, as delegated by senior IT leadership, and collaborate with other technical team members, functional partners and vendors for problem resolutions.
• Ensure application systems integrity by performing periodic software audits and maintaining change control, test plans and code review documentation for audit purposes.
• Collaborate with the Manager, Architecture and Integration to ensure new software integrations meet functional requirements, system compliance, and interface specifications.
• Oversee daily project activities and coordinate with team members, management, and campus partners to ensure timely delivery of commitments.
• Identify and mitigate risks and form appropriate contingency plans.
• Research and propose systems enhancements, vendor solutions, process improvements and automations to address functionality gaps and meet new business needs, documenting rationale for team members and campus partners.
• Participate in peer-reviews of solution designs and related code. Package and support deployment of releases. Work with IST team members for migration of legacy applications.
• Ensure quality of deliverables by establishing and following best practices and standards.
• Perform other duties as assigned, including readiness to support after hours and weekends.

• Requires a Bachelor’s degree in Electrical Engineering and 3 years of experience in the offered job or 3 years of experience as a Software Engineer or any other job title performing the listed duties.
• Configuring and testing implementation of student information systems and/or patient vitals device capture equipment.
• Supporting the IT and enterprise information system needs of department heads.
• Developing workflows according to business requirements.
• Performing final user acceptance testing.
• Reviewing data quality issues.
• Analyzing and testing system solutions.
• Providing user support and troubleshooting with colleagues.
• Advising staff of system upgrades, releases and patches.
• Providing assistance to numerous departments for IT problem solving.

Salary: $99,174.03/year. Apply online at https://(Use the "Apply for this Job" box below). under Posting Number req
7129.