Manager, Data & Insights

Position Overview

The Manager of Data and Insights role is a unique blend of hands‑on analytical work and strategic leadership. While serving as a leader who shapes and executes the data and analytics vision, this position also actively participates in the development and implementation of complex analytics solutions.

• Actively participate in the execution of the enterprise data strategy, ensuring analytics projects directly support business objectives and operational priorities.
• Lead by example while managing and developing the Insights Analyst team—providing hands‑on guidance, mentorship, and fostering professional growth through direct involvement in project work.
• Personally contribute to the creation and delivery of high‑quality analytics outputs, such as complex reports, dashboards, benchmarking tools, predictive models, and data mining initiatives, ensuring accuracy and relevance.
• Continuously monitor and adopt emerging market trends, technologies, and best practices in analytics and visualization, implementing innovative solutions that position the organization as an industry leader.
• Serve as a hands‑on strategic partner to Operations by translating business needs into actionable data‑driven strategies and solutions, and ensuring end‑to‑end project involvement from concept to deployment.
• Lead and directly engage in requirements gathering and stakeholder consultations—especially with Operations—to guarantee that deliverables exceed expectations and drive measurable operational value.

• Lead the identification, mentoring, and support of data champions across departments and functions, ensuring collaboration between Operations, Technology, and Business.
• Champion the use of AI, machine learning, robotic process automation (RPA), and intelligent systems cross‑functionally to streamline workflows and drive innovation.

• Oversee the design, development, and deployment of advanced analytics solutions, ensuring accuracy, consistency, and compliance.
• Ensure data quality, consistency, and compliance across all analytics and automation initiatives.

• Lead strategic initiatives to enhance physical security and business operations through data and AI, with a focus on operational impact.
• Drive awareness and facilitate knowledge sharing by guiding BI’s transformation and rebranding efforts.

• Serve as a key liaison between business units, Operations, and technical teams, translating complex analytics and AI concepts into actionable business insights.
• Proactively manage communications to foster partnership and trust in the Data Strategy and Insights team.

• Proven experience in data strategy, analytics leadership, and AI implementation.
• Demonstrated success in managing cross‑functional teams and delivering complex, innovative projects.
• Strong background in business intelligence, data science, and intelligent automation.
• Exceptional communication, stakeholder engagement, and change management skills.
• Experience with reporting, dashboards, visualization tools, and analytical/modeling software (SQL, ETL, APIs a plus).
• Strategic and critical thinking skills, with the ability to translate technical advancements into business impact—especially for Operations.
• Ability to multitask, manage multiple projects, and thrive in a dynamic, evolving environment.