Junior Salesforce Administrator

Net2phone, a rapidly growing division of IDT, is looking for a Junior Salesforce Administrator to manage the Net2phone

Salesforce instance. The perfect candidate will have deep knowledge of managing  instances, including creating

process flows, automating tasks and emails, and creating custom reports and dashboards.

We are looking for someone with a creative mind who holds themselves to the highest ethical standards, is driven, and has a

strong desire for personal growth and professional success.

You will serve as a team contributor with the primary system administrator for the  environment with 300+ users.

You will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM

platform.

em> /em>Although this position is temporary, depending on performance, it can become a permanent position after 4 to 6 months.

• Liaise with leadership from all of our departments as well as subject matter experts to analyze, create, and implement new processes or automate existing one
• Work with custom objects / Apex development
• Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
• Manage data feeds and other integrations

• Top-notch project management skills and a can-do attitude
• Flexibility to meet continuously changing priorities and challenges
• At least one year of experience as a  administrator or developer
• Mastery of  best practices and functionalities
• Background of driving projects to success
• ADM 201 and Developer certifications preferred
• Proficiency in Spanish preferred
• Experience with APEX development is a Plus
• Agile environment experience is preferred

Department: N2P