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Implementation & Support Engineer; Fresher
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-05-31
Listing for:
Raster Images
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Role Summary
Assist in software implementation, provide basic technical support, and ensure smooth system usage at client locations through effective coordination and timely issue resolution.
Key Responsibilities- Assist in installation, configuration, and deployment of software at client locations
- Support troubleshooting of basic technical issues and elevate complex cases
- Respond to support tickets and ensure timely updates and closure
- Coordinate with clients and internal teams during implementation and support
- Provide user guidance during system usage and post‑implementation support
- Maintain documentation of activities, issues, and resolutions
- Follow internal processes and compliance requirements
- Travel to client locations for implementation, system support, troubleshooting, and user assistance
- Willingness to travel on short notice based on project requirements is mandatory
- Basic Technical Understanding
- Problem‑Solving
- Communication
- Customer Focus
- Team Collaboration
- Learning Agility
- Graduate in Engineering / IT / relevant field (or equivalent)
- Basic knowledge of software systems and troubleshooting
- Good communication and interpersonal skills
- Willingness to learn and work in a field‑based environment
- Mandatory willingness to travel extensively
Contact:
#J-18808-LjbffrPosition Requirements
Less than 1 Year
work experience
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