Head of Technology Individual Retirement

Overview

We are seeking a Head of Technology for Prudential’s Individual Retirement business, reporting to the Head of U.S. Businesses Technology. The Head of Technology for Individual Retirement will be responsible for partnering with the business to shape and execute the technological vision and strategy to drive innovation and efficiency across the division. This role involves leading the development and implementation of technology solutions that align with the strategic vision and enhance customer experience.

The Head of Technology for Individual Retirement will be crucial in aligning technology strategies with business objectives to optimize outcomes. The ideal candidate will build robust relationships and collaborate effectively with key stakeholders across the business, technology teams, and strategic vendor partners. We prefer someone who has experience in the Retirement sector and has led significant technology transformations.

• Develop and execute the technology strategy for Individual Retirement, ensuring alignment with overall business goals.
• Lead the Individual Retirement team of IT professionals to ensure the successful delivery of large, complex, mission critical business and technology projects; ensure quality solutions are delivered on time and aligned to budgetary plans.
• Collaborate closely with Individual Retirement Senior Leadership Team, Chief Product Owners and Solution Architects to align technology initiatives with agile methodologies, ensuring efficient and responsive product development that meets business and customer needs.
• Oversee the design and development of scalable, secure, and reliable systems, ensuring that architecture supports both current and future business needs.
• Ensure the highest level of security for all systems, applications, and data. Maintain compliance with relevant industry regulations and standards.
• Capitalize on opportunities where data science can drive more/better business outcomes.
• Foster an environment where career growth and development are prioritized, while nurturing an innovative and inclusive culture.
• Advance the team's development by investing in training and upskilling, while ensuring proficiency in contemporary technical skills.
• Partner closely with Individual Retirement leaders to develop and drive a tech focused agenda; ensure technology is optimally supporting business objectives centered in growth, solutions, and customer obsession.
• Direct and oversee the design, planning, implementation, and maintenance of products and platforms that support business operations and customer facing applications.
• Help determine capital investment priorities and identify risks for technology initiatives to maximize business outcomes. Manage the technology budget, optimizing resource allocation.
• Serve as a thought leader in technology trends, providing insights and recommendations to senior leaders in the business, U.S. Businesses division, and broader Global Technology and Operations organization.
• Build strong relationships across the technology community to help identify opportunities for cross-business collaboration.

• Proven experience in a senior technology leadership role, preferably within the insurance or financial services industry.
• Demonstrated capability to drive application rationalization efforts end‑to‑end, including opportunity identification, value articulation, business case creation, and the disciplined retirement of legacy application.
• Strong knowledge of current and emerging technologies, with a focus on digital transformation, data, and AI.
• Demonstrated ability to lead and motivate high-performing teams.
• Excellent strategic thinking and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience in managing budgets and technology investments.
• Knowledge of regulatory requirements and best practices in data security and privacy.
• Strong technical skills in areas such as application architecture, software defined infrastructure, cloud enablement, and technical transformation, specifically those pertinent to insurance…