Manager Point-Of-Sale & Fare Collection Systems

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time—and we're looking to hire talented folks with a commitment to excellence to make it all possible.

The Manager of Point-of-Sale and Fare Collection Systems is responsible for overseeing the operations,
maintenance, and optimization of point-of-sale and fare collection systems within an organization. This

includes managing a team of technicians, coordinating system upgrades and enhancements, ensuring
compliance with industry regulations, and analyzing data to identify trends and improve system
performance. The manager also collaborates with other departments and stakeholders to implement new
technologies and processes that enhance the efficiency and effectiveness of the organization's point-of sale
and fare collection systems.

• Manages the design, development, testing, implementation and support of a 24/7 Point-of-Sale (POS) and fare collection systems for NJ TRANSIT.
• Develops and monitors project plans for all assigned systems and reports status to Director, POS and Fare Collection Systems. Tracks operating and capital project monies and monitors project progress.
• Manages and coordinates the activities of assigned personnel and provides technical assistance as needed. Coordinates project tasks between POS managers, fare collection supply vendors, and other NJ TRANSIT departments.
• Participates in various committees and project groups that maintain quality assurance standards and up‑to‑date POS technology, both internally and interagency related.
• Identifies and procures hardware/software, consulting services, and application development tools to implement new systems and expand existing production systems.
• Performs required business and functional requirements for new system request, as well as enhancements to existing systems.
• Defines needs for new POS and fare collection systems as necessary. Develops technical specifications, researches new technologies and recommends purchase of new hardware, software and maintenance plans.
• Monitors selected vendor performance and directs their efforts and personnel as they develop new POS and fare collection systems for NJ TRANSIT. Provides technical guidance, and acts as liaison to user departments for the coordination of equipment installations and implementations and end user training.

• Bachelor's degree in business management/administration, Computer Science, Engineering or related area, or equivalent. and seven (7) years of applied experience in fare collection/revenue systems projects with at least three (3) years of supervisory/managerial level responsibility a plus.
• In lieu of degree, can substitute one year of related business experience for each year of education required

• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Tuition Assistance
• Pre‑Tax Commuter Benefits Plan
• Retirement Plans:
• 401(a) - Retirement plan with a 6% employer contribution
• 401(k) - Retirement saving plan with up to an 3% company match
• 457(b) - Deferred Savings Plan