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Technical Support Systems Analyst

Strategic Engagement Lead, SaaS Delivery

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Kong
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    Technical Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Kong is seeking an Engagement Manager to join its Professional Services team in New Jersey. This role involves leading customer engagements to drive successful outcomes throughout the customer lifecycle. The ideal candidate will possess strong project management and interpersonal skills, ensuring customers maximize value from Kong products. Key responsibilities include managing project scopes, delivering customer solutions, and handling escalations. Join Kong to modernize IT approaches for Cloud Native development.
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