Strategic IT Systems Director & Salesforce Lead

Job Description Job Description

SUMMARY:

The Director of IT Systems Administration will set the direction for the management of information technology throughout the organization, including collaborating with senior leadership on aligning IT capabilities with the business strategy. The Director of IT Systems Administration is responsible for developing the network infrastructure and platform to deliver services, maintenance of business relationships with vendors, budget setting and budget-to-actual tracking, project delivery, security monitoring to ensure compliance with all SOC controls and the management of the company’s disaster recovery.

With deep experience implementing systems that enable business growth and scalability the Director of IT Systems Administration collaborates with Business Unit leaders to develop and execute a strategy to ensure a technical infrastructure that can grow with the company’s business needs. The Director of IT Systems Administration will stay current on technological advances and set the direction for their team including the definition of roles and responsibilities, structure, processes.

PRIMARY RESPONSIBILITIES:

• As a key partner to the business, The Director of IT Systems Administration collaborates closely with business units, operations, finance, program management, and analytics teams to ensure that the company employs the right IT systems and tools and that they operate efficiently and effectively in support of corporate goals.
• Owns, leads, and manages all stages of the development of Verus’ new applications, including management of processes, systems, tools, vendors, and their performance. Demonstrated strong leadership and execution enables the Director of IT Systems Administration to drive the development to conclusion, managing all aspects of the project within allocated budgets and time.
• Serves as systems administrator for legacy platform(s) and works with Business Unit leaders to manage legacy platform performance. Leads migration to/integration with new applications.
• As the technical owner of the company’s CRM system (), The Director of IT Systems Administration will be responsible for the maintenance of the system including gathering of business requirements, translating them into new systems and processes, and maintaining system reliability and data integrity. Serves as system administrator for Verus LLC’s  environment, while ensuring optimal performance through regular upgrades and internal system audits.
• Collaborates with CEO, CSO and Business Unit leaders to plan for integration of platforms of any new acquisition targets. Leads IT part of M&A due diligence.
• Works collaboratively with internal stakeholders and helps translate business requirements into technical designs; defines technical solutions to support business work processes and brings the design to life in  and related tools.
• Works with all required resources to troubleshoot IT system issues and demonstrates the ability to drive to a successful resolution for all stakeholders.
• Owns and manages Verus’ hardware and software infrastructure; optimizes both constantly to maximize company efficiency while minimizing company costs.
• Supports Sales, Business unit leaders and CEO/CSO in customer-facing meetings to demonstrate and enhance the value proposition of Verus’ IT applications and processes.

Strategy, Planning, Innovation & Transparency

• Collaborates with CEO, CSO and business unit leaders to create strategic plans for the business’ future growth.
• Advises and participates in strategy meetings to develop and implement new technologies.
• Stays current on IT technology, such as the emergence of AI.
• Ensures all statistics regarding department performance are accurately gathered, maintained, and reported.
• Establishes, maintains, and manages budget and capital expense reporting.

Organization & Vendor Management

• Sets the direction, optimizes the team, and leads department staff, following the model of empowerment, delegation, and accountability.
• Effectively manages multiple projects including capitalization, providing direction on the integration of technology infrastructure, user support, administrative…