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Senior IT Service Desk Lead – Windows & Mac, ITSM Pro
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-06-24
Listing for:
PGIM
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
PGIM is seeking an IT professional in Newark, New Jersey to join their team in providing top-notch IT support. Responsibilities include troubleshooting hardware, software, and connectivity issues across Windows and macOS environments, ensuring customer satisfaction, and managing IT incidents using ITSM tools.
The ideal candidate should have strong technical skills, excellent communication abilities, and a proactive customer-first mindset. PGIM offers competitive salaries and a range of benefits to support employee wellbeing and career development.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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