Hybrid Technical Support Manager – SLA & Escalations Lead
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-06-26
Listing for:
Fusionehr
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, IT Project Manager
Job Description & How to Apply Below
Fusionehr is seeking a Technical Support Manager to lead their Support team in Woodbridge, NJ or Topeka, KS. This is a hybrid, full-time role focusing on enhancing customer software experience through effective team management and support operations.
Key responsibilities include overseeing ticket management, ensuring SLA compliance, and participating in onsite implementations. Candidates should have over 5 years of relevant experience and strong problem-solving skills.
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