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IT Service Desk Lead — Customer‑First Tech Support
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-06-30
Listing for:
SwiftCruit
Full Time
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Swift Cruit is seeking a hands-on IT professional to join their team in Newark, NJ. The role involves troubleshooting and resolving IT incidents, supporting end-users in a Windows and macOS environment, and ensuring customer satisfaction.
Ideal candidates should have strong communication skills and the ability to work collaboratively. Additional responsibilities include managing user accounts, participating in Agile ceremonies, and developing knowledge base articles.
Competitive salaries, bonuses, and a range of benefits are offered including medical, dental, and an education benefit.
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