ITSM Transformation Lead: Jira Service Management
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-07-24
Listing for:
ValueMomentum
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Project Manager, IT Business Analyst, IT Consultant, IT Support
Job Description & How to Apply Below
Value Momentum is seeking an experienced ITSM Lead to guide the implementation, optimization, and governance of IT Service Management processes. You will design, configure, and monitor ITSM workflows and drive improvements across the enterprise.
The role requires strong ITIL expertise, hands-on Jira Service Management administration, and experience migrating from legacy platforms to JSM. You will collaborate with stakeholders and mentor ITSM teams to achieve reliable, scalable service delivery.
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