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Senior Service Desk Lead - Windows/macOS & ITSM
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Prudential Financial, Inc. is seeking a hands-on IT Service Desk professional to deliver end-user support in a fast-paced environment.
You will troubleshoot Windows and macOS devices, manage incidents in ITSM, and collaborate with cross-functional teams to improve processes. You will guide junior teammates, assist with onboarding/offboarding, and participate in Agile ceremonies while ensuring security and asset-management standards are met.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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