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End-User IT Support Pro: Quick Fixes
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-08-28
Listing for:
eSolutionsFirst
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
eSolutions
First in Newark, NJ is seeking an End User Support Analyst to provide first-line technical assistance for end users, resolving hardware, software, account, and device issues across phone, chat, remote, and in-person channels.
You will log and categorize incidents, follow standard workflows to meet SLAs, escalate complex problems, and assist with device setup for new hires as well as onboarding and offboarding processes.
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