Associate Director Infrastructure Cloud & Operations

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease.

As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference.

The Associate Director, Americas Infrastructure and Cloud Operations is responsible for the strategy, engineering, and operations of Eisai’s hosting infrastructure across on-premises data centers, AWS, and Azure. This role partners closely with the Global Cloud & Data Center Lead to deliver secure, compliant, and cost-effective cloud and infrastructure services, while supporting modernization, Fin Ops initiatives, and the Global Capability Center (GCC) operating model.

• Lead operations for cloud and hosting services, including compute , storage, backup, databases, disaster recovery, and infrastructure monitoring.
• Manage internal teams, contractors, and service providers supporting regional infrastructure services.
• Ensure service availability, operational excellence, lifecycle management, and SLA compliance.
• Drive cloud cost management, budgeting, forecasting, and optimization initiatives.

• Lead implementation and operationalization of cloud and hosting solutions aligned with global standards.
• Ensure adoption of enterprise architecture, governance, security, and compliance frameworks.
• Review and approve infrastructure designs to meet business and regulatory requirements.
• Support Infrastructure as Code ( IaC ), automation, and platform standardization initiatives.

• Manage cloud financial performance across AWS and Azure.
• Lead budgeting, forecasting, cost allocation, showback /chargeback, and optimization efforts.
• Provide financial reporting, insights, and recommendations to regional leadership.
• Support vendor negotiations and cloud consumption planning.

• Partner with GCC leadership to deliver cloud engineering, infrastructure, and Fin Ops services.
• Support knowledge transfer, transition activities, and continuous improvement initiatives.
• Contribute to capacity planning and service evolution aligned with regional business needs.

• Lead and develop cloud, data center, and Fin Ops teams, including matrix-managed resources.
• Manage managed service providers and technology partners to ensure delivery against SLAs and KPIs.
• Support workforce planning, talent development, and organizational growth.
• Foster a culture of accountability, innovation, and continuous improvement.

• Bachelor’s degree in Computer Science , Information Technology, Business Administration, or a related field .
• 8+ years of IT experience, including 3+ years in cloud architecture and technical leadership
• Hands‑on expertise with AWS and Azure infrastructure, architecture, and operations.
• Strong knowledge of virtualization, storage, backup, databases, networking, disaster recovery, security, and compliance.
• Experience with Infrastructure as Code (Terraform, ARM), containers (Docker, Kubernetes), and Dev Ops/CI/CD practices.
• AWS and/or Azure Solutions Architect certification preferred.
• ITIL Foundation certification or equivalent IT service management experience.
• Strong communication , stakeholder management, and problem‑solving skills.
• Proven experience leading teams, vendors, and large‑scale infrastructure initiatives.

• Experience with Fin Ops tools and cloud cost management practices.
• Software development experience (Python, Perl, Shell, etc.).
• Experience in regulated environments such as pharmaceutical or life sciences.
• Experience working within onshore/offshore managed service models.
• Experience designing and delivering…