Senior ServiceNow Lead
Job in
Newark, Essex County, New Jersey, 07102, USA
Listed on 2026-09-07
Listing for:
SpikeIT Global Solutions, Inc.
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Senior Service Now Lead
Position:
Senior Service Now Lead
Location:
Newark, NJ (Hybrid – 3 days onsite) Duration: 6-month+ contract
Key Responsibilities:
- Own configuration, maintenance, and optimization of core modules:
Incident, Problem, Change, Request/Service Catalog, Knowledge, CMDB, Discovery, and Asset Management - Design advanced workflows, custom applications, and automations using JavaScript, Glide API, Flow Designer, and Integration Hub
- Architect secure REST/SOAP integrations with enterprise systems
- Lead CMDB data modeling, Discovery schedules, and platform governance
- Mentor junior team members and drive platform roadmap
Requirements:
Preferred:
- Service Now CSA + one or more CIS certifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery)
- Experience with Service Operations Workspace, Service Mapping, Performance Analytics, Intune, or Workspace ONE
Interview Process:
Initial phone screening, followed by a technical interview.
Position Requirements
10+ Years
work experience
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