Head of Insights & Analytics

• Lead delivery and value realization of the North America Insights & Analytics portfolio
• Act as the primary Data & Analytics partner to North American underwriting leadership teams
• Translate business opportunities into actionable analytics, AI and data product initiatives
• Ensure initiatives are linked to clear business outcomes and success measures
• Drive adoption of analytics and AI solutions across underwriting teams
• Champion evidence-based decision making through data and insights
• Provide business leadership and oversight for AI-enabled underwriting initiatives
• Partner with Data Scientists, AI Engineers, Architects and Technology teams to industrialize and scale AI capabilities
• Ensure AI solutions align with governance standards, risk appetite and responsible AI principles
• Establish trusted relationships with underwriting leaders and key stakeholders
• Align business priorities with enterprise Data & Analytics strategy
• Lead and develop North America-aligned Insights & Analytics team members
• Promote collaboration, innovation, continuous improvement and accountability
• Drive adoption of agile and product-oriented delivery practices
• Ensure solutions are scalable, sustainable and maintainable
• Promote reuse of data products, models and analytics capabilities

• Significant experience leading analytics, business intelligence, data science or AI teams within complex organizations
• Experience partnering closely with insurance underwriting or specialty insurance business functions
• Demonstrated success delivering business value through analytics and AI initiatives
• Experience leading cross-functional transformation or strategic delivery programs
• Proven record of influencing senior stakeholders and executive leadership teams
• Experience operating within agile delivery environments
• Strong understanding of insights, analytics, data science, AI and data product delivery
• Knowledge of modern AI and machine learning capabilities, including generative AI applications
• Understanding of underwriting processes, portfolio management and insurance analytics
• Strong appreciation of responsible AI, governance and risk management principles
• Ability to identify the most appropriate solution for a business problem, whether traditional reporting, advanced analytics, predictive modelling or AI
• Strategic thinker with strong commercial acumen
• Excellent stakeholder management and influencing skills
• Strong people leadership and coaching capability
• Ability to bring clarity and direction in complex environments
• Comfortable balancing strategic priorities with delivery execution
• Advanced degree in a relevant field is highly desirable, or equivalent professional experience

Demonstrates expertise in leading analytics and AI initiatives within the insurance sector, focusing on delivering business value through data-driven decision making and strategic alignment with enterprise goals. Proven ability to foster collaboration and innovation while ensuring adherence to governance and risk management principles.

• Analytics Leadership
• AI Solutions Delivery
• Stakeholder Management
• Agile Delivery Practices
• Insurance Underwriting Expertise

• Data Science
• Business Intelligence
• AI Initiatives
• Predictive Modelling
• Generative AI Applications
• Analytics Delivery
• Portfolio Management
• Advanced Analytics
• Data Product Development
• Governance Standards

• Influencing Skills
• People Leadership
• Strategic Thinking
• Collaboration
• Accountability

• Advanced Degree in Relevant Field

• Insurance Analytics
• Underwriting Processes
• Risk Management
• Data Governance
• Business Outcomes