Security Specialist

Job Description

As a Security Specialist, you will play a critical role in leading the successful delivery of security system projects for our clients. Your responsibilities will include:

• Maintain excellent customer relations, includes prompt response to customer requests and maintaining frequent customer contact.
• Performance of service calls and break fix activities when required or as work schedule dictates. Documentation of all activities and reporting to Service Team.
• Must agree and adhere to the On-Call schedule, where you will be expected to be available for service calls after hours for one week at a time based on the schedule.
• Verify field installations are properly executed, following industry and CTCI standards.
• Troubleshoot system issues and promptly resolve.
• Assist in punch list creation for installation team if required.
• Manage small installation projects as the Director of Security Operations sees fit.
• Performs other duties and responsibilities as requested or required.

• Job Type: Full-time
• Location:
  
  Hybrid or on-site; travel to project sites as needed.
• Benefits:
  Competitive compensation, certification reimbursement, travel allowance, and healthcare package.