AS​/400 Impact Consultant; Hybrid

Job Overview

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value. We’re seeking an AS/400 Impact Consultant to join our stellar team. You will have the opportunity to work with our cutting edge products in creating new features and functionality.

Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be coming into the Newark office 2 days a week and given the flexibility to work remotely the rest of the time.

• Review and analyze Technical Design Documents, use the review process to train and share the product domain knowledge with less experienced team members.
• Conduct an in-depth analysis of Service Requests raised by internal/external clients to determine the appropriate course of action.
• Assist Client Services/Conversions/Help Desk in meeting the client needs by providing review of information relating to impact processing.
• Troubleshoot real‑time Test/Production issues to ensure a smooth running of the impact application within the prescribed productivity time frame.
• Document new/changed operational procedures associated with development/maintenance projects.
• Support the testing of enhancements and fixes, and assist functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications.
• Recommend solutions and identify required program corrections that resolve issues that clients have in conducting their day‑to‑day business.
• Ensure that the static data/configuration/setups are accurate in all client regions to minimize functional service requests.
• Participate in peer review processes to ensure the quality of issues turned over to application development/systems support groups is maintained within prescribed quality control standards.
• Diagnose and remediate (where authorized) all production and test service requests assigned to the group.
• Attend the morning batch issues meetings to review all the impact end‑of‑day issues from the prior night.
• Attend the internal and external project status meetings to represent all impact issues and provide status on all unresolved remedies to management and the clients (upon request).
• Contribute towards enterprise‑wide metrics collection and participate in action plans.
• Develop and document workarounds for functional issues that clients have in test/production environments.
• Assist the operations support group and the service bureau personnel in resolving and executing daily operational tasks.
• Execute Critical Operational Tasks and Business Conversions from a Technical Support perspective.

• Bachelor’s or Master’s degree, or equivalent.
• Minimum 7–10 years of experience as a software developer on Broadridge Impact Product.
• AS/400 experience required.
• 7–10 years of experience in iSeries related technologies.
• Proficient in IBM iSeries technologies – RPG/400, DB2/400, CL/400 Programming, ILE Concepts (CLLE, RPGLE, SQLRPGLE, SQL), ROBOT, SDA, ALDON, NDM/FTP/SFTP, MQ.
• Analytical skills.
• Communication skills.
• Leadership skills.
• MS Office proficiency.
• Preferably experienced with Impact – US Fixed Income Product.
• Highly recommended: knowledge of mathematical aspects of bond pricing and trading; securitized assets; mortgage‑backed securities; money market instruments; fixed income back‑office and clearance operations.

Hourly range $70‑80/hr broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

We recognize that ensuring our long‑term success means creating an environment where…