Operations Coordinator

Company Description Perfect Health LLC, , s a specialty ingredients distributor serving the food, beverage, nutraceutical, pharmaceutical, and cosmeceutical industries. The company supplies high-quality ingredients sourced from audited and inspected producers worldwide, ensuring all manufacturers are GMP-certified. With strong expertise in quality control and documentation, Perfect Health USA helps global suppliers meet stringent auditing and regulatory requirements for the U.S. marketplace.

The organization is recognized as a preferred solution provider for industry manufacturers and remains committed to superior customer relationships, reliable products, and excellent customer service.

Company Description Perfect Health LLC, , s a specialty ingredients distributor serving the food, beverage, nutraceutical, pharmaceutical, and cosmeceutical industries. The company supplies high-quality ingredients sourced from audited and inspected producers worldwide, ensuring all manufacturers are GMP-certified. With strong expertise in quality control and documentation, Perfect Health USA helps global suppliers meet stringent auditing and regulatory requirements for the U.S. marketplace.

The organization is recognized as a preferred solution provider for industry manufacturers and remains committed to superior customer relationships, reliable products, and excellent customer service.

• Make outbound calls and send emails to customers, suppliers, warehouses, freight companies, and laboratories.
• Follow up on purchase orders, shipments, production schedules, and delivery status.
• Respond promptly to customer inquiries and provide regular updates.

• Make outbound calls and send emails to customers, suppliers, warehouses, freight companies, and laboratories.
• Follow up on purchase orders, shipments, production schedules, and delivery status.
• Respond promptly to customer inquiries and provide regular updates.

• Coordinate domestic and international shipments.
• Schedule pickups and deliveries with freight carriers.
• Communicate with warehouses regarding inventory and shipment preparation.
• Resolve shipping delays and transportation issues.

• Prepare and review:
• Purchase Orders
• Sales Orders
• Commercial Invoices
• Packing Lists
• Certificates of Analysis (COAs)
• Shipping documents
• Maintain accurate electronic records.

• Proactively identify operational issues.
• Communicate with customers regarding delays or changes.
• Coordinate solutions with suppliers and internal team members.
• Escalate critical issues when necessary.

• Excellent verbal and written communication skills.
• Comfortable making phone calls and following up with customers and suppliers.
• Strong organizational and time management skills.
• Highly detail-oriented with strong problem-solving ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Outlook, Excel, and Word.
• Experience in logistics, purchasing, supply chain, customer service, or operations preferred.
• Experience in food, dietary supplement, pharmaceutical, or ingredient industries is a plus.

• Self-motivated and proactive.
• Professional and customer-focused.
• Strong sense of urgency.
• Positive attitude.
• Team player.
• Willing to learn.
• Able to work independently with minimal supervision.