Project Manager, Portfolio and Business Operations

Responsibilities

• Design and operate a comprehensive portfolio management framework to intake, prioritize, and track key projects and organizational priorities
• Lead the development and delivery of complex, ambiguous initiatives where methodology, requirements, customer needs, and/or technical feasibility may not be fully defined
• Influence and lead the definition, design, implementation, and delivery of the most advanced, cross-cutting, strategic projects across the organization
• Develop and implement comprehensive project plans, including detailed timelines, resource allocation, budget management, and risk mitigation strategies

• Serve as a business operations partner, maintaining strong visibility and credibility within cross-functional teams
• Design and own key operational mechanisms such as Monthly Business Reviews (MBRs), governance frameworks, and communication protocols
• Facilitate stakeholder meetings and workshops to gather requirements, obtain buy-in, resolve conflicts, and manage expectations
• Communicate regularly with stakeholders—including clients, executives, and team members—to provide transparent updates on project status and proactively address issues
• Manage and coordinate cross-functional teams to ensure seamless collaboration and efficient project execution
• Monitor project progress and make timely adjustments to scope, timeline, or resources as needed to ensure successful delivery
• Implement robust project management methodologies and tools to track performance, identify and proactively mitigate risks, and optimize processes
• Collaborate with cross-functional business partners to ensure project alignment with strategic goals and technical requirements
• Maintain a keen focus on project quality, customer satisfaction, and continuous improvement

Required:

• Bachelor's degree in Project Management, Engineering, Business, or a related field
• Minimum 7 years of proven experience in project management, leading complex, multi-stakeholder projects in a Human Resources or corporate environment
• Demonstrated ability to manage project budgets, timelines, and resources effectively, with a strong track record of on-time and on-budget delivery
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate across all organizational levels
• Proficient in project management software, tools, and methodologies (e.g., Agile, Waterfall, PRINCE2)
• Strong problem-solving and decision-making skills, with the ability to identify and mitigate risks proactively
• Proven ability to thrive in dynamic, fast-paced environments while managing changing priorities

Preferred:

• PMP, PRINCE2, or similar project management certification
• Experience designing and implementing portfolio management or business operations frameworks
• Background in chief of staff or strategic operations roles

• Adaptable and resilient in the face of ambiguity
• Commitment to continuous learning and professional development