Manager, PMO

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Manager, PMO page is loaded## Manager, PMOlocations:
USA-New Jersey:
UKtime type:
Full time posted on:
Posted Todayjob requisition :
R-501095
** Job Description
**** Join the Legal Tech Revolution at Litera
** As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model.

This position is based in the office locations listed below and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week .This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.
** Available Office Locations**:
Austin | Boston | Chicago | New Jersey | Philadelphia | Raleigh |
** Overview:
** As a
** PMO Manager
** at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. You will support the PMO Director by focusing on people management and team development within the Project Management Office.

While you will not own all PMO processes or strategic initiatives, you will be responsible for the well-being, growth, and performance of the project managers, serving as the first level of escalation for project delivery issues and staff concerns.

Your role is pivotal in fostering a collaborative environment and ensuring your team upholds high standards in project execution.
*
* Key Responsibilities:

**
* ** People Management & Team Development:
** Directly lead, mentor, and support project managers and PMO staff. Oversee onboarding, training, and coaching for your team, providing day-to-day guidance to help them navigate project challenges and grow professionally.
* ** First-Level Escalation & Issue Resolution:
** Serve as the initial point of contact for project-related staff and delivery issues, resolving concerns and conflicts at the team level. Escalate complex issues to the PMO Director when necessary, ensuring timely and effective communication.
* ** Support Project Governance & Process Adherence:
** Assist the PMO Director by reinforcing established project management processes and governance frameworks within your team. Provide feedback to the Director regarding process improvements and act as a champion of best practices at the staff level.
* ** Team-Level Operational Oversight:
** Monitor project workload, resource assignments, and performance metrics for your direct reports. Support the PMO Director by gathering and summarizing team data for reporting purposes as needed.
* ** Customer Sentiment & Team Advocacy:
** Encourage project managers to gather and act on customer feedback, working collaboratively to address concerns and celebrate successes. Support initiatives led by the PMO Director to enhance the client experience.
* ** Continuous Improvement & Staff Engagement:
** Foster a supportive team culture by soliciting feedback, identifying professional development needs, and recommending opportunities for workflow optimization to the PMO Director.
* ** Stakeholder

Collaboration:

** Act as a liaison between your team and other departments, helping to resolve day-to-day operational issues and supporting cross-functional projects as directed by the PMO Director.
* ** Supportive Commercial & Partner Coordination:
** Assist the PMO Director and senior staff with the preparation of professional services quotations, resource planning, and partner communications. Ensure team alignment with broader commercial goals set by leadership.
* ** Technology Enablement (Team Level):
** Encourage your team’s adoption and…