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Florida Call Center Manager

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
    Healthcare Management
Job Description & How to Apply Below
A company is looking for a Call Center Manager.

Key Responsibilities Oversee daily workflows and support Team Leads with operational issues and performance metrics Train, coach, and develop Team Leads, conducting performance reviews and identifying training needs Collaborate with cross-functional teams to implement process improvements and respond to inquiries

Required Qualifications Associate's Degree in Business Administration or a related field (or equivalent experience) 2-5 years of experience in a healthcare-related or contact center environment Prior leadership or supervisory experience preferred Experience managing remote teams Experience in call center management
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