Director of Logistics

Director of Logistics

The Director of Logistics ensures every product movement, international and domestic, happens on time, at the right cost, and with a high, consistent customer experience. This role owns end-to-end inbound and outbound logistics, transportation, warehouses, and service performance, and partners cross-functionally to plan capacity, improve execution, and build a forward-looking logistics strategy. This is a people-leader role, sitting between the VP of Logistics and three existing Shipping teams (warehouse and office).

Responsibilities:

• Own end-to-end logistics performance across inbound, outbound, inter-warehouse transfers, and special/emergency shipments to achieve on-time ship and on-time delivery results.
• Lead all shipping and warehouse teams across multiple locations, setting clear expectations, operating rhythms, and accountability from managers through frontline supervisors.
• Direct transportation strategy and execution (routing, zones, delivery schedules, carrier mix, service levels), balancing cost, speed, safety, and quality.
• Own inbound freight planning (international and domestic), controlling ETAs, appointment windows, and flow to prevent disruption to production and outbound schedules.
• Lead carrier, broker, and third-party partner management, including contracts, pricing, performance scorecards, claims, and corrective action.
• Own InTime Freight Logistics operations (drivers, trucks, warehouses, utilization, safety, and service), improving productivity and reliability while controlling cost.
• Build and run logistics management analytics (LMA) and KPI reporting to identify delays, capacity risks, damages, and cost leaks, then drive corrective actions to closure.
• Drive continuous improvement across processes, systems, and tools (Warehouse Management System/Transportation Management System), standardizing best practices across all locations.
• Orders ship on time, customer deliveries arrive on time, risks are identified early and corrected quickly.
• Costs are controlled, with measurable improvement in routing, carrier performance, and cost-to serve.
• Damages, shortages, and claims stay low and trend down through strong standards and root-cause fixes that prevent repeat issues.
• International and domestic inbound freight meets planned ETAs and appointment windows, protecting outbound readiness and daily operations.
• Logistics execution is consistent across all locations (staging, loading, accuracy, and ship-ready flow).
• Leaders at every level operate with LMA (Leadership, Management, Accountability)—clear ownership, regular follow-up, and strong performance management.
• InTime Freight Logistics improves safety, utilization, and service reliability, with fewer exceptions and tighter cost control.
• KPIs are accurate and used to drive actions to closure, sustaining gains quarter over quarter.

Qualifications:

• 5+ years leading logistics/shipping in a high-volume manufacturing or distribution environment; multi-site experience preferred.
• Proven leader of leaders, building accountable teams, overseeing hiring, coaching, and performance.
• Strong knowledge of inbound/outbound freight, domestic/international shipping, warehouse operations.
• Track record improving on-time ship/on-time delivery, reducing damage/claims, lowering logistics cost.
• Comfortable owning carriers/partners: rates, service levels, performance reviews, and issue resolution.
• Strong data and systems skills (Warehouse Management System, Transportation Management System, Enterprise Resource Planning, dashboards); uses metrics to drive action.
• Strong communication skills in English;
  Spanish is a plus.