Senior Manager, Launch, Global Value Stream

Senior Manager, Launch, Global Value Stream (US)

About the role:

What's in the Box

The Senior Launch Manager is a critical, hands‑on role responsible for the successful execution of all new hardware installations, new building launches, and decommissioning projects across our network. You will serve as the primary project owner, coordinating cross‑functional teams, managing timelines, budgets, and risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, project management discipline, and stakeholder communication expertise.

• Serve as the primary point of contact from the Global Value Stream organization for all new facility launches for expansions, major hardware deployments, and site decommissioning activities.
• Develop comprehensive project plans, including scope definition, detailed work breakdown structures, schedules, resource allocation, and budget management.
• Coordinate and drive alignment across internal teams (Operations, Tech, Real Estate, HR, Procurement) and external vendors (contractors, suppliers) to meet launch deadlines.
• Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
• Oversee the installation and commissioning of material handling equipment, IT infrastructure, and other operational systems in new and existing sites for the Global Value Stream organization.
• Establish Go/No-Go criteria and lead comprehensive readiness reviews before handing over launched assets to the Operations team.
• Document and standardize launch processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.

• Proven experience (5+ years) in high‑stakes project management, preferably within logistics, e‑commerce, or manufacturing environments.
• Demonstrated success in managing large‑scale facility launches, capital expenditure projects, or complex hardware/system implementations.
• Exceptional organizational, problem‑solving, and communication skills, with the ability to influence stakeholders at all levels.
• Ability to travel frequently (up to 50‑75%) to sites during critical project phases.
• Familiarity with automated material handling systems (MHS), conveyor systems, and/or network infrastructure is highly desirable.

Above all, we are looking for people who will make Hello Fresh better. There are many ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

• Competitive salary & 401K company match that vests immediately upon participation
• Paid parental leave (16 weeks)
• Generous PTO policy
• Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
• 75% discount on your subscription to Hello Fresh, as well as other product initiatives
• Snacks, coffee & catered meals
• Employee Resource Groups
• Collaborative, dynamic work environment within a fast‑paced, mission‑driven company

It is the policy of Hello Fresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

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