Operations Site Manager Transfer Operations

Essential Job Summary

The Operations Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes.

• Ensures smooth operation of transfer station regarding unloading, loading, weighing, and sorting.
• Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures.
• Report to and communicate with Director of Post Collection, on opportunities to distinguish trends and recognize problems and implement plan of action.
• Manages the day‑to‑day operations of the transfer station and rail yard(s), and provides daily support to Operations manager(s), supervisors in transfer station, scale operators, operations, and laborers.
• Develop and implement operational procedures to maximize efficiency and minimize costs.
• Coordinates the loading of trailers and the unloading of materials.
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management.
• Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Responsible for conducting monthly safety meetings/ training sessions.
• Promote a “safety before schedule” mindset throughout operation.
• Performs site inspections and addresses facility issues timely.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource.

• 7 – 10 years of work experience (in addition to education requirement) in solid waste operations leading employees
• Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience
• 3 + years of supervisory experience
• Effectively handle employee grievances and conduct investigations
• Prior experience in environmental services a plus
• Experience with transfer stations and heavy equipment operations.
• Experience overseeing business plans, developing and tracking budgets
• Demonstrated ability to use a data‑driven approach to decision making
• Leadership capabilities working across a matrix organization
• Experience implementing safety (OSHA) programs and equipment specifications
• Proven ability to work efficiently with minimal direct supervision
• Demonstrated ability to motivate others to achieve results
• Proven experience meeting business commitments, driving change and implementing process improvements
• Excellent interpersonal and customer service skills
• Strong organizational skills and attention to detail
• Time management skills with a proven ability to meet deadlines
• Analytical and critical thinking skills
• Proficient with Microsoft Office suite or related software
• Must be able to work outdoors in all kinds of weather.
• Proven experience in managing labor relations in a unionized environment
• Excellent computer skills with the ability to handle multiple programs and systems.
• Must be able to communicate effectively and professionally via e‑mail,…