Director of Patient & Relations

University Hospital in Newark, NJ seeks a Manager, Patient Relations/Patient Experience to lead the Patient Relations department. You will champion patient advocacy, manage grievances, and drive service recovery while advising leaders on patient experience data and CMS/HCAHPS metrics.

The role requires a Bachelor’s degree and at least five years in healthcare or customer service, including supervisory experience, with strong leadership and de-escalation skills.

This is a strong role to take on the Director of Patient Experience & Relations role at University Hospital.

The Director of Patient Experience & Relations position in the Management & Operations field is open for applications.

We have an opening for a Director of Patient Experience & Relations in Newark, NJ, United States within Management & Operations.

This role, Director of Patient Experience & Relations at University Hospital, could be your next opportunity.