Fire Alarm Test and Inspection Mangager

Responsibilities

• Daily scheduling and confirmation of all upcoming inspections – minimum 2 months in advance
• Minimize inspection backlog
• Make all necessary arrangements for after hours or early inspections as well as keys, lifts, etc.
• Keep track of all tools and supplies and keep proper personnel in loop when reorder is necessary.
• Maintain and update customer information and equipment in alarms.
• Confirm with inspectors the next day’s schedule by 3:00 and keep informed of ongoing inspections to ensure timely completion.
• Accurately maintain the inspection white board
• Process all inspection tickets for timely billing
• Minimize office time for all field personnel as well as efficient planning for the pu/do of paperwork
• Help with the processing of RAPID information to provide top level customer service
• Ensure inspectors have all necessary paperwork to complete their job efficiently – tickets, inspection reports, object lists etc.
• Maintain all inspection records
• Prepare inspection reports and have to customer within 48 hours of completion.
• Manpower forecasting for the upcoming months as necessary
• Strive to increase profitability on all inspections
• Ultimately responsible for all facets of inspection dept.

• Weekly payroll
• Scheduling vacations and manpower planning
• Taking disciplinary actions when necessary
• Promote a positive and cohesive work environment
• Resolve customer complaints/issues when necessary
• Be aware of customer receivables prior to scheduling inspections
• Assist with employee reviews
• Backup to service manager when needed