Account Manager

We are looking for an experienced Account Manager to represent one of the leading brands in the HVAC distribution channel for YORK Factory Direct. The role involves selling Residential and Commercial HVAC equipment and parts to HVAC contractors, with an emphasis on signing new YORK dealers.

• Build relationships with existing customers while expanding growth year-over-year.
• Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet.
• Advise customers to utilize all program features available to grow their business; the more they sell, the more we sell!
• Prospect and recruit customers who fit the YORK partnership profile. Prove “Why YORK” is an industry leader with the power behind it to grow their business.
• Create custom marketing strategies to help your customers grow.
• As needed, you will receive support from our market leaders and a marketing manager.
• Assist your customer to select the best YORK products to meet their client’s needs.
• Coaching them on their selling approach, product specifications/performance and application regulations which may vary by job.
• Negotiate prices and terms of sale.
• Ensure customers participate and attend our industry‑leading training classes offered locally and virtually.
• Provide customers with a great resource from local service managers to improve their quality in the field and increase consumer confidence as they build their business.
• Perform to plan.
• Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics.

• High School Diploma
• 5+ years of HVAC/R experience
• 5+ years of strategic account management experience
• Salesforce proficiency
• Ability to travel within Bucks, Montgomery, and Philadelphia Counties

• Bachelor's degree
• Strong proficiency in business writing, verbal communication, and negotiation
• Skilled in using Windows operating systems, including Microsoft Outlook and Teams
• Self‑motivated individuals with a high energy level and desire to achieve goals beyond what is required.
• Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results.
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions, while maintaining a plan of action until desired results are achieved.
• Understand the principles and processes for providing best‑in‑class customer service.
• Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers.
• Business acumen including sales forecasting, opportunity management and customer planning.
• Ability to understand and communicate in today’s technologically driven business environment.

Equal Opportunity Employer, including disability/veterans

Bosch adheres to Federal, State, and Local laws regarding drug‑testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.