Account Manager

Liberty Elevator Corporation is in search of an energetic
Account Manager in the
New Jersey Region who is ready to take their career to the next level by driving elevator repair and maintenance sales. The right candidate will present themselves with integrity & honesty while possessing a team player mentality and inner drive to elevate those around them.

The position will effectively manage a large volume of elevator maintenance clients across the New Jersey territory while diligently prospecting new clients via cold calling, inbound leads and customer referrals.

The success of this role depends on the Account Manager’s personal accountability, professional communication skills and the ability to remain organized in a fast paced environment. Previous experience in the Elevator industry is not required, but a background in business development or B2B sales is strongly preferred.

This core position will be seated at the newly renovated headquarters of Liberty Elevator Corporation, located at 63 East 24th Street in Paterson, New Jersey but the geographic responsibility will be assigned to a territory within New Jersey.

• Create new contacts and generate business in the New Jersey region
• Propose and follow up with maintenance, repair, and modernization surveys
• Follow up on shut downs and problem accounts
• Propose service recommendations from mechanics to clients
• Use cold calling, networking, warm leads, expanded portfolios & referals to grow designated territory client density

• Follow up on leads provided by website & inbound calls
• Go through historical database and follow up on feelers and leads that were previously proposed
• Networking via groups and event participation
• Follow up via email, phone and in person meetings
• Transition Modernization and Construction projects into maintenance clients
• Log all customer & prospect touch points into CRM system

• Become point person for all communications between customer and Liberty Elevator
• Send out proposals, review contracts, follow up on customer complaints and billing discrepancies
• Present service department reports to clients
• Generate proposals for extra or customer requested work Attend customer account related meetings
• Facilitate contracted repair work
• Responsible for outstanding collections

• Partner with & Attend professional networking events
• BOMA NJ
• CREW
• NJAA
• CAI
• IREM
• BDA

• Client visits/dinners/events
• Invite customers to special events; JETS games, Golf outings, Corporate dinners etc.

Liberty Elevator Corporation offers competitive wages, benefits, an amazing working environment and the opportunity to be part of the "Best Family-Owned Business" in the elevator industry.