Sales Associate - Burlington, VT - Johnson & Johnson MedTech - Orthopaedics

Job Summary

We are searching for the best talent for Sales Associate to be in Burlington, VT territory.

DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio with solutions across joint reconstruction, trauma, spinal surgery, sports medicine, and robotics and digital surgery.

As a Sales Associate, you will provide clinical and customer support in hospitals and procedures, ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order. You will support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.

In this role, you will travel to hospitals, attend surgeries, ensure proper equipment availability, provide operating room consultation, troubleshoot technical issues, manage billing, generate purchase orders, and prepare sales reports.

Location: Burlington, Vermont, United States.

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers; assist in attainment of established sales goals, including market share objectives in prescribed territory.
• Guide and assist surgeons in the operating room through their clinical and product knowledge; use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, ensuring that the proper equipment is available, and performing ways to optimize trays; provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create and close purchase orders.
• Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve solutions/service levels; prepare sales reports and documents as required.
• Maintain, track, and effectively deploy equipment and assets throughout assigned area, ensuring product availability; ensure all promotional materials are maintained in a presentable manner; ensure DePuy Synthes Services meet the highest quality standards.
• Focus on customer satisfaction and retention; improve the customer’s insights into DePuy Synthes tangible and non‑tangible value proposition and solutions; differentiate DPS’s products versus competition by providing the customer unique insights.

• Education & Experience:
  • Bachelor’s degree or equivalent.
  • Associate degree or medical certification (CST, PT, etc.) with minimum of two years of professional or related experience.
  • Minimum of four years of professional or related experience.
  • Recently transitioned from active military duty.
• Other requirements:
  • Ability to work in a lab/operating room environment.
  • Valid U.S. driver’s license.
  • Ability to travel, including weekend and/or overnight travel.
  • Residence in or willingness to relocate to the posted territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem‑solving, and business acumen skills.
  • Efficient, organized, self‑motivated, positive and proactive attitude.
  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.

• Account Management
• Business Behavior
• Collaborating
• Commission Accounting
• Cultural Competence
• Customer Centricity
• Execution Focus
• Goal Attainment
• Healthcare Trends
• Market Knowledge
• Market Research
• Relationship Building
• Sales
• Sales Presentations
• Sales Promotions
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

• Account Management
• Business Behavior
• Collaborating
• Commission Accounting
• Cultural Competence
• Customer Centricity
• Execution Focus
• Goal Attainment
• Healthcare Trends
• Market Knowledge
• Market Research
• Relationship Building
• Sales
• Sales Presentations
• Sales Promotions
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

This position is 100% commission based.

Additional Description for Pay Transparency:
Th…