Customer Relationship

Arcarius LLC, an alternative lending platform, is currently hiring motivated college graduates to join as a Customer Relationship Specialist. This position is entry level and offers a great opportunity for growth and professional development.

RESPONSIBILITIES
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The primary focus for this position is the generation of new business by promoting the company's financing solutions to small businesses while developing direct leads, engaging new ISOs relationships, and leading marketing campaigns. Some key duties are:

• Develop relationships with business owners to identify revenue opportunities and broaden their knowledge of the Company’s product offerings via inbound call, outbound follow‑ups, email, and/or chat.
• Maintain and manage a portfolio of existing and new customers through efficient pipeline management.
• Source new opportunities through added channels, re‑engagement of accounts, and enforce long‑term customer relationships.
• Assist prospects throughout the sales cycle, starting with the completion of a financing application through funding.
• Work with the underwriting team to ensure proper documentation and key financial information is collected.
• Maintain a strong understanding of the industry and sales practices to keep up with changes in the competitive landscape.
• Complete ad‑hoc projects, analysis, and other duties as assigned.

• 1 - 2 years of Customer Support experience including client facing experience.
• Bachelor's degree in Economics, Finance, Mathematics, or related field.
• Banking and financial experience a strong plus.
• Excellent communication skills and passion for helping people.
• Competitive base salary and commission programs.
• 100% company paid benefits (Medical, Vision, Dental and Life).