Account Manager II

Job Description Summary

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face‑to‑face customer contact in an assigned market‑based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid‑sized customers.

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience.
• Mid‑level negotiation skills needed to offer fair, competitive market‑based pricing within parameters set by Fed Ex. Occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned.

• Bachelor’s degree or equivalent (equivalency reflected under minimum experience).
• Minimum experience in lieu of a bachelor’s degree: four (4) years of business‑to‑business sales experience or two (2) years of the Company’s business‑to‑business sales experience required.

• Excellent communication skills, product knowledge, solution building, time management, organization, self‑motivation, adaptability, problem solving, business acumen.
• History of relationship building & maintaining strong client relationships.
• Data analysis & predictive analytics for retention, experience leveraging technology.
• Drive to monitor account health & mitigate risks and ensuring customer satisfaction and data visualization for success metrics.

Moderate overnight travel required.

• Quantifiable & measurable sales achievements.
• Territory management experience.
• Experience with CBRs, building & maintaining C‑level relationships, building account plans.
• Candidate must live within a 50‑mile radius of Newark, NJ or surrounding cities within the territory.

Pay: $5,534.38 – $7,846.35 monthly.

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. Actual pay is determined by several job‑related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, please refer to company resources.

Federal Express Corporation is an Equal Opportunity Employer including veterans/disabled. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

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• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)