Account Manager – Pharma​/Biotech

Responsibilities

• Own the market.
• Shape the strategy.
• Deliver measurable impact.
• Develop and execute a comprehensive, data-driven territory strategy.
• Identify market opportunities, whitespace, and growth vectors.
• Own territory performance, including revenue, pipeline, and forecast accuracy.
• Proactively create, qualify, and advance new opportunities.
• Build and maintain a robust, balanced pipeline.
• Compete effectively to win new business and displace incumbents.
• Build and expand multi-level relationships across customer organizations.
• Map stakeholder networks and navigate complex decision-making environments.
• Leverage relationships to drive long-term account growth and retention.
• Deliver consultative, insight-led engagement with customers.
• Position integrated solutions across instruments, consumables, services, and software.
• Translate technical and scientific needs into clear commercial outcomes.
• Lead opportunity strategy from qualification through close.
• Manage complex deal cycles with discipline and precision.
• Negotiate effectively to achieve strong commercial outcomes.
• Partner with Technical Sales Specialists, Application Scientists, Service, and Strategic Accounts.
• Align internal expertise to deliver coordinated, high-value solutions.
• Act as the central point of orchestration for customer engagement.
• Maintain deep understanding of territory dynamics, customer needs, and competitive landscape.
• Position Waters solutions effectively to differentiate and win.
• Provide insights to inform broader commercial strategy.

• Bachelor’s degree in Science, Business, or related field.
• 3–5+ years of sales or commercial experience.
• Proven track record of meeting or exceeding revenue targets.
• Experience managing customer relationships and driving growth.
• Ability to manage multiple complex opportunities simultaneously.
• Willingness to travel within assigned territory.
• Experience in life sciences, diagnostics, healthcare, or related industries (Preferred).
• Experience with capital equipment and/or solution-based selling (Preferred).
• Familiarity with Flow Cytometry and laboratory environments (Preferred).
• Experience engaging technical and executive stakeholders (Preferred).
• Proficiency with CRM platforms (e.g., Salesforce) and analytics tools (Preferred).