Sales Specialist​/Customer Service Representative

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:

• Exceptional interpersonal and relationship building skills
• Strong verbal and written communication skills
• Strong organizational skills and the ability to multi‑task
• Ability to manage stressful or unusual situations to maintain good customer service
• Ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience
• Excellent training sessions are provided

• Prepare the rental agreement while advising on and up‑selling vehicles and optional extras to the customer according to their needs and wants
• Provide excellent customer service in all customer contact situations
• Meet all sales and service standards
• Complete administrative tasks including daily lists to assist the office
• Assist branch with returning and turnaround of vehicles as needed
• Perform other job duties as assigned to meet the business needs
• High performance will lead to job promotion and pay raise

• High school diploma or GED
• Minimum 1‑year customer service or sales experience
• Must have a valid driver’s license with a clean driving record
• Experience meeting sales quotas or working in highly commissioned positions preferred
• Ability to follow defined service and sales processes
• Must be willing to wear company uniforms
• Ability to communicate in English; speaking other languages including Spanish is a plus
• Position available at LGA, JFK, and Newark airport locations
• Flexible schedule
• $18 - $20 per hour plus commission up to $3000 for a month