Sales and Service Technician

Service Technician – South Plainfield, NJ

Groundworks is seeking a talented Service Technician to join its team in South Plainfield, NJ. The role is an integral part of the customer journey post‑installation, focusing on inspecting and servicing foundation repair and water management solutions installed by the company.

$18/hour base pay + commission with no cap on earnings – average annual earnings around $120,000. Company vehicle and gas card provided.

• Medical, Dental, Vision
• Long‑term and Short‑term Disability
• Life Insurance
• 401(k) with company match
• PTO after applicable waiting periods
• Equity in the company

• Execute scheduled appointments with customers.
• Travel to customers' homes based on assigned appointments.
• Build long‑term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance the original installation or to remedy potential issues.
• Perform annual customer maintenance visits, examining previously completed work.
• Conduct reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non‑warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• Perform other duties as assigned.

• 1 or more years of proven sales experience (preferred but not required).
• Construction/Home Improvement experience (preferred).
• Proven customer relations experience (preferred).
• High school diploma, GED, or equivalent experience.
• Valid, non‑restrictive driver’s license.