Level 4 Installation Technician in Newark

Reports to:

Installation Supervisor or Project Manager

The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD
119 Standards as well as specific CBMA and customer local requirements.

• Work with minimum supervision and be certified in Skill levels 1, 2 and 3.
• Input job status, issues and requests and all-expense-related information into the Project Management platform.
• Reconcile materials for sales order using web-based inventory control forms.
• Understand the scope of work and customer expectations as well as the profitability objectives and time frames.
• Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction.
• Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform.
• Maintain tools assigned to the job as well as monitor tool calibration requirements.
• Perform hardware testing, such as power verification, device provisioning and system tests.
• Responsible for all work meeting all customer standards.
• Meet or exceed customer and internal documented acceptable levels of quality.

• Requires minimum of 5 years of Data Center/PoP/CO installation experience.

• Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience.
• Good mechanical aptitude.
• Good knowledge of basic power tools.
• Ability to adapt to various work environments.
• Good knowledge of optical routing equipment installations.
• Good knowledge of fiber optic cable installation & testing practices.
• Good knowledge of AC/DC power.
• Good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.).

• Due to the nature of our Customers’ requirements, work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts.
• Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area.

• Use hands 50% of the time to type, write, and handle paperwork.
• Climb and work off of ladders.
• Work under raised floors.
• Cut and drill metal and concrete.
• Distinguish between different colors.
• Possibly ride in a company vehicle to and from customer sites, sit at a desk 10% of the time, walk between offices and other work areas from time to time and work in tight spaces that include computer network infrastructure.
• May be required to lift weight up to 50 pounds.
• Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, with files & paperwork, with tools and on specialized computer & networking devices.

• The work environment can consist of a customer data center, telecom central office, warehouse, computer networking or office network setting.

CBM is an equal opportunity employer that is committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, or any other protected characteristic as outlined by federal, state or local laws.