HVAC Service Technician

# HVAC Service Technician at Delaware Heating & Air Conditioning We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
** Responsibilities
* ** Provide service and customer support during field visits or dispatches
* Tie workflow to schedule
* Manage all on-site installation, repair, maintenance and testing tasks
* Diagnose errors or technical problems and determine proper solutions
* Produce timely and detailed service reports
* Document processes
* Operate vehicle in a safe manner and use field automation systems
* Follow all company’s filed procedures and protocols
* Cooperate with the team and share information across the organization
* Comprehend customer requirements and make appropriate recommendations/briefings
* Build positive relationships with customers
* Keep proper stock and inventory of parts
** Requirements
* ** Participate on rotating on call schedule for weekends
* Proven field service experience
* Ability to troubleshoot, test, repair and service HVAC equipment
* English literacy
* Minimum of 6 months experience
* High School Diploma
* Valid Drivers License and good driving record

Top Pay, great health benefits, 401k employer matching, Vacation
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