Case Manager

Overview

Provide intake, assessment and case management services to Kintock clients, which include ongoing assessment for program eligibility, monitoring all aspects of care and client services, ensuring needs of clients are met; individual counseling and psycho‑educational classes may be included at discretion of the Director.

• Develop a comprehensive plan of care that meets the needs of the client.
• Provide the client with information on community services and agency services which will address their needs and make the appropriate referrals on behalf of the client.
• Educate clients in all areas related to program participation including rights and responsibilities and appeal rights.
• Utilize case management skills such as brokering, advocacy, monitoring and discharge planning to link clients and their families to resources and services.
• Work closely with clients to develop and revise care plans that are client focused and meet client needs.
• Schedule and/or participate in Case Conference with clients/caregivers, service care planning and negotiating agreements.
• Provide discharge planning to disenrolled clients to ensure client’s needs are met.
• Maintain client physical file with required forms as per policy.
• Ensure all services are supported by care plan, and case note documentation.
• Ensure that all stipulations are met by each resident assigned to the caseload.
• Facilitate required Cognitive Behavioral Workshops and classes.
• Perform all assigned ACA related duties.
• Attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies.
• Transport residents.
• Perform other work‑related duties as assigned by the Director.

• Four‑year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university.
• At a minimum, one year of experience working in human services, corrections, or community‑based services.
• Work experience may be substituted for academic studies; exchanging one year of work experience in a related field for one year of academic education.
• Total work experience needed in lieu of the combination of education and work experience is five years.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of ACA requirements.
• Ability to follow course curriculum, facilitate groups and/or workshops.
• Learn, understand and follow contract rules, regulations, policies and procedures; participate as an effective member of a program team.

Bachelor’s degree in Criminal Justice or a Social Science is required.

Compensation is commensurate with experience.