Expedited-Vn-UsNational Associate Movement Operations Officer; Field Support, Airport

Job Description
This vacancy is only open to Internal & Separated Staff.

Job Identification (Reference Number): EXPEDITED VN-US

Position Title:

National Associate Movement Operations Officer (Field Support, Airport)

Duty Station City:
Newark, New Jersey.

Duty Station Country:
United States of America

Grade & Salary: NO-A, Step 1 (USD 8,292.00 Monthly)

Contract Type:
One Year Fixed Term

Vacancy Type:
Vacancy Notice

Initial duration: 12 Months

The National Associate Movement Operations Officer (Field Support, Airport) oversees and coordinates IOM Port of Entry operations at assigned U.S. international airport(s), ensuring the safe, timely, and dignified reception, transit, and onward movement of refugees and migrants under USRAP. The role supervises field support staff, manages day‑to‑day airport assistance activities, and serves as the primary liaison with IOM Washington DC Operations, airport authorities, government counterparts, and service providers.

The incumbent ensures compliance with IOM policies, SOPs, protection standards, and data integrity requirements while maintaining operational readiness, quality assurance, and staff accountability.

The United States Refugee Admissions Program (USRAP) operates world‑wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi‑disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program.

The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Management Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to USRAP.

Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the U.S. State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.

Under the general supervision of the Senior Operations Officer, Washington DC, the direct supervision of the National Operations Coordinator (US Ports of Entry), the National Associate Operations Officer CITY, is responsible for the following duties and responsibilities.

• Oversee staff members undertaking field support activities primarily at the assigned airport(s). Support staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of activities. As needed, monitor the work schedule, validate hours and process relevant financial paperwork in coordination with the IOM finance department.
• Oversee the efficient and effective management of airport assistance for arriving and departing individuals, including in relation to documentation, luggage, escorts and special services. Ensure staff deliver the highest quality assistance, interact appropriately with airport and government officials and handle urgent issues as they occur.
• Serve as the primary focal point with IOM Washington DC Operations regarding escorts, flight anomalies, statistics and strategic planning for the assigned airport(s). Provide assistance as needed to IOM Washington DC Operations and the IOM Washington DC Medical Department regarding escort bookings, flights and medical cases needing immediately assistance upon arrival; inform IOM Washington DC Operations of information received through counterparts affecting beneficiary arrivals, including program updates, new procedures and contact details of relevant airport and POE contacts;
  
  ensure…