Healthcare Transportation Coordinator

Behind every successful resident appointment, discharge, dialysis trip, and hospital transfer is someone making sure every detail runs smoothly. We’re looking for a highly organized, detail‑oriented Healthcare Transportation Coordinator to join our team in Lakewood, NJ and help keep our residents moving safely, efficiently, and on time.

• Competitive compensation
• PTO, excellent benefits package
• Supportive team environment
• Career growth opportunities
• Stable, growing healthcare organization
• Meaningful work that impacts residents every day

• Coordinate and schedule transportation for resident appointments, hospital visits, dialysis, admissions, discharges, and other approved trips
• Review transportation requests to ensure all required details are complete and accurate
• Manage daily and weekly driver schedules while adjusting for last‑minute changes
• Coordinate with outside transportation vendors regarding availability, pickups, cancellations, and schedule updates
• Determine whether trips should be assigned internally or outsourced based on timing, transport level, and operational needs
• Track completed, cancelled, rescheduled, and missed transports
• Review trip sheets, transportation logs, and vendor invoices for accuracy
• Assist with transportation billing review and documentation follow‑up
• Identify billing discrepancies, duplicate charges, and questionable invoices before approval
• Maintain organized transportation records and prepare reports as needed
• Help monitor transportation costs and identify opportunities to reduce unnecessary expenses
• Troubleshoot transportation issues including delays, missed pickups, and scheduling conflicts

• Previous experience in transportation scheduling, dispatching, healthcare coordination, skilled nursing, or medical transportation
• Strong organizational and multitasking abilities
• Excellent communication and follow‑up skills
• Ability to work in a fast‑paced healthcare environment
• Strong attention to detail and accuracy
• Experience reviewing invoices, logs, billing records, or transportation documentation is preferred
• Comfortable handling schedule changes and urgent requests professionally and efficiently

If you thrive in a coordination‑focused role and enjoy keeping moving parts organized and efficient, we’d love to meet you.

Accela Healthcare is an equal opportunity employer.