International Account Executive

Job Description

• Timely preparation of rates and quotes for customers and overseas agents
• Coordinate the routing of import and export bookings with airline and ocean carriers
• Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information.
• Support the development of existing and new customers
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

• Timely preparation of rates and quotes for customers and overseas agents
• Coordinate the routing of import and export bookings with airline and ocean carriers
• Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information.
• Support the development of existing and new customers
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

• High school Diploma or GED
• Bachelor's Degree in Business or similar field of study with emphasis in:
  International Business, Logistics/Supply Chain, Marketing, Psychology, Sales or Transportation a plus
• Previous experience in Freight Forwarding industry preferred
• Prior experience with Cargo Wise One software system a plus
• Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade preferred
• Basic knowledge of domestic and international geography including countries, major cities
• Ability to work in a blended operations and customer development role
• Ability to manage complex transactional or emotional customer situations promptly and professionally
• Ability to read, write, and speak English fluently; bi-lingual a plus

We empower business worldwide to ship smarter.

R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more.

We focus on customer requirements in order to meet the challenges of today’s business demands.…