Flight Coordinator

Job Description

Posted Monday, August 31, 2026 at 4:00 AM

dnata is one of the worlds largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

What We Offer
Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
Complimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift

• To be the word's most admired air and travel provider

• We Are Safe
• We Are Future Thinkers
• We Play To Win
• We Respect Everyone and Work As A Team

As a Flight Coordinator for dnata Catering, your primary responsibility is to ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading. This role focuses on detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications to ensure compliance with quality, safety, and presentation standards. You will work closely with airline account management, production, and dispatch teams to support timely and accurate order fulfillment while maintaining strong attention to detail and documentation.

Your customer-focused mindset, organization, and ability to adapt to last-minute changes help ensure seamless operations and consistent service delivery.

• An effective communicator, capable of determining best way to reach different audiences and executing communications based on that understanding.
• Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.
• Capable of building strong customer relationships and delivering customer-centric solutions.
• A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
• Willing to act and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures.
• Check all meals to ensure accuracy of menu specifications and meal counts.
• Constantly on the move in an out of the office and on an aircraft.
• You must be able to lift up to 30 lbs., and stand for long periods of time, constantly bends, and squats.
• Be exposed to frequent low temperatures 35/40 degree while checking flight and may be exposed to extreme weather conditions when catering the flight outdoors.
• Comply with Ramp Safety policies and procedures, safety vests must be worn while out on the field.
• Other duties as assigned.

• Coordinating with airline clients and ensuring efficient delivery logistics.

High school diploma or GED with two – three years of progressive customer service experience.

• Proficient in Microsoft Office applications, including Excel.
• Proficiency in Microsoft Office.
• Must have driver’s license.
• Must meet all applicable state and local food handler certification requirements for the work location (Texas requires a Food Handler Certificate within 60 days of hire).
• The ability to meet requirements necessary to obtain a Port Authority, TSA and CBP badge is a required.
• Must have excellent attention to detail.
• Must be able to multi-task.
• Must be able to read and write in English.
• Flexibility (different shifts - night,…