Concierge Coordinator

Coordinator, Concierge Services

Licking Memorial Health Systems (LMHS), a leading non‑profit healthcare organization established in 1898, provides comprehensive patient care services across Licking County.

Performs administrative duties and concierge tasks for the Development Department, supporting a range of services that enhance both patient and donor experiences.

• Facilitates and coordinates concierge projects and services such as auto services, flower orders, footwear orders, gift wrapping, company store items, mail services, and various departmental initiatives.
• Prepares correspondence, reports, memorandums, forms, and database tables.
• Manages ISO documentation as document controller.
• Creates, maintains, and updates databases and reports data.
• Answers telephone inquiries and assists customers, transfers calls, or records messages.
• Greets visitors.
• Orders supplies for the department.
• Assists with meetings, events, and scheduling volunteer positions.
• Completes all Web Ed requirements assigned.
• Ensures personal performance reflects the Mission, Vision, and Standards of Behavior and departmental goals.
• Provides coverage for other staff as needed.
• Performs other duties as assigned.

• Minimum of two years experience and high‑school diploma or GED.
• Strong verbal and written communication skills.
• Advanced computer proficiency.
• Ability to prioritize and organize work effectively.
• Demonstrates discretion, judgment, and initiative.
• Ability to work independently.
• Knowledge of LMHS accreditation requirements (DNV and TJC) and willingness to complete related education as needed.

Licking Memorial Health Systems is an equal‑opportunity employer and maintains compliance with all state, federal, and local regulations. LMHS does not discriminate against applicants because of race, color, religion, sex, sexual orientation, age, ancestry, national origin, veteran status, pregnancy, disability, marital status, or other protected characteristics.