Project Coordinator

Job Title:
Project Coordinator / Dispatcher
Job Description The Project Coordinator / Dispatcher plays a key role in a fast-paced, high-volume customer service and dispatch operation based in Granville, OH. This position focuses on managing data, tracking project workflows, maintaining accurate records, and coordinating communication between customers, field technicians, and internal teams. The role is well-suited for someone with experience in construction, engineering, project coordination, dispatching, or document control who enjoys a task-driven environment and can quickly adapt to changing priorities.

Responsibilities

• Track and manage incoming service requests and work orders from initial receipt through completion.
• Update, maintain, and manipulate Microsoft Excel spreadsheets to support job tracking, reporting, and project documentation.
• Enter, organize, and manage job information within Smartsheet and other tracking systems to ensure accurate project records.
• Dispatch work assignments to field technicians and monitor job progress to ensure timely completion.
• Track completed work and verify that jobs are properly closed out in all relevant systems.
• Communicate clear and timely status updates to customers, field technicians, and internal stakeholders.
• Support project coordinators with administrative tasks and document control functions, including organizing and maintaining project files.
• Participate in team calls and meetings to understand workflow, project requirements, and scheduling priorities.
• Ensure data accuracy, timely updates, and proper documentation throughout the entire project lifecycle.
• Identify additional tasks and contribute proactively during slower periods to support overall team efficiency.

Essential Skills

• Strong Microsoft Excel skills, including the ability to update, manage, and manipulate spreadsheets for tracking and reporting.
• Demonstrated project coordination and administrative skills in a fast-paced, task-driven environment.
• Excellent written and verbal communication skills for interacting with customers, technicians, and internal teams.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• High attention to detail and strong follow-through to ensure accurate data and complete documentation.
• Self-motivated mindset with the ability to work independently and take initiative without constant supervision.
• Comfort working onsite in an office environment on a daily basis.
• Experience with project coordination, document control, Microsoft Excel, administration, and project administration.
• Ability to support dispatch operations, including assigning work and tracking job progress.

Additional Skills & Qualifications

• Experience with dispatching, project coordination, document control, or administrative support roles.
• Experience in construction, engineering, telecommunications, utilities, or other service-related industries.
• Experience using Smartsheet for project tracking and data management (preferred but not required).
• Understanding of project workflows, tracking processes, and job closeout procedures.
• Familiarity with construction-related documentation and terminology.
• Comfort working in a high-volume customer service and dispatch environment.

Work Environment This role is 100% onsite in Granville, OH, within an office-based, fast-paced dispatch and customer service environment. The position involves working closely with project coordinators, field technicians, and other internal teams, primarily using Microsoft Excel, Smartsheet, and related tracking systems throughout the day. The work setting emphasizes consistent in-person collaboration, regular participation in team calls and meetings, and a task-driven culture where priorities can shift quickly.

The environment supports individuals who are detail-oriented, adaptable, and comfortable managing multiple administrative and coordination tasks in real time.

Job Type & Location This is a Contract to Hire position based out of Newark, OH.

Pay And Benefits The pay range for this position is $25.00 – $30.00/hr.

Individual compensation offered for this position within this range will depend on many…