Mortgage File Specialist - Part Time

JOB RESPONSIBILITIES

• Track mortgage loan files from origination to destruction
• Prepare and notarize applicable mortgage release documentation from recorded documents, following the recording guidelines for both in-state and out-of-state mortgage releases for paid loans or partial releases
• Monitor flow of loan files from the File Center to off-site storage, if applicable
• Support bank associates and customers by referring them to the efile on Director Unity Client, or if necessary, by forwarding requested loan documents via email, fax, interoffice mail, or in-person delivery
• Scan and upload any additional physical documents and electronic documents to efile in Director Unity
• File any documents in the physical file that are required and update physical file checklist as well as electronic physical file checklist in workflow
• Perform Physical File Review for required documents and track in Director Unity Client Physical File Review Workflow
• Assist with internal and/or external audits by organizing and delivering file requests in a timely manner
• Respond to File Center phone calls, workflow requests, email, in-person requests, and fax requests in order of urgency and/or priority
• Prepare checks for submission of releases to the county recorder offices and the county title Offices

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Leadership/Management Skills
• Ability to influence others
• Ability to build collaborative relationships
• Ability to develop or mentor others
• Ability to work as part of a team
• Organizational Skills/Detail Oriented
• Analytical Thinking
• Able to Multi-Task or Juggle Priorities
• Problem/Situation Analysis
• Technical Expertise
• Strategic Planning and Decision Making
• Creativity
• Capacity to interpret and apply technical and regulatory instructions

• Must possess a high school diploma or equivalent
• 0-2 years of equivalent experience

This position must be able to remain in a stationary position 75% of the time, constantly operates a computer, is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

This position is fully on-site. Office hours are Monday through Friday 8am to 5pm, preferred shift is 10a-2pm but can be flexible. This position is hourly and part time.

Under 30 hours expected per week.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.