Help Desk Supervisor — IT Support Lead & Customer Service
Job in
Newark, Licking County, Ohio, 43057, USA
Listed on 2026-07-13
Listing for:
Licking County Chamber of Commerce
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, Technical Support
Job Description & How to Apply Below
The Helpdesk Supervisor at Licking County Chamber of Commerce oversees daily IT Helpdesk operations, ensuring timely and effective support for end users and supervising Helpdesk staff.
Responsibilities include monitoring ticket resolution, enforcing IT security and compliance standards, developing performance metrics, and serving as the primary escalation point for complex issues in coordination with IT leadership. Core hours and a structured 35-hour week apply.
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